1. Information We Collect
- Account information (name, email, business name, phone number)
- Usage data (pages visited, features used, device and browser info)
- Transaction data (orders, billing, payment records)
- Staff and customer data you enter into the platform
2. How We Use Your Information
- To provide, maintain, and improve the Vrestro platform
- To process payments and manage subscriptions
- To send important service notifications and updates
- To respond to support requests and enquiries
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share data with:
- Service providers who help us operate the platform (e.g. cloud hosting, payment processors)
- Legal authorities when required by law
4. Data Storage & Security
Your data is stored on secure servers. We use encryption and access controls to protect your information. However, no system is 100% secure and we cannot guarantee absolute security.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.
6. Your Rights
- Access and download your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent where processing is based on consent
7. Cookies
We use cookies to keep you logged in and to understand how you use our platform. You can disable cookies in your browser settings, though some features may not work correctly.
8. Children's Privacy
Vrestro is not intended for users under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or an in-app notice.
10. Contact
Vrestro Technologies Pvt. Ltd.
Pokhara-21, Nirmalpokhari, Gandaki Province, Nepal
Email: [email protected]
Phone: +977 9856008281